communication

The Art of Active Listening by Josh Gibson and Fynn Walker cover

The Art of Active Listening by Josh Gibson and Fynn Walker

Understanding more about the common barriers to active listening – and how to best overcome these – are the biggest lessons you’ll learn from this book.
There are only two communication states: actively listening, and not really listening. Active listening requires us to understand, interpret, and evaluate what we’re being told.

micromessaging-why-great-leadership-is-beyond-words-summary

Micromessaging: Why Great Leadership is Beyond Words

We’ve all had a conversation with someone who, though they didn’t move an eyelash or a single facial muscle, somehow clearly communicated the message: “The sooner I get away from you, the happier I will be.” On the other hand, a wide smile, direct gaze, and hearty handshake don’t always convey admiration.

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