It’s the Manager: Moving From Boss to Coach – Book Excerpts

While the world’s workplace has been going through extraordinary historical change, the practice of management has been stuck in time for more than 30 years.

The new workforce – especially younger generations – wants their work to have deep mission and purpose, and they don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently, and develop their strengths.